Mortgage arrears or payment difficulties

We can help

If you can't meet your mortgage repayments, or you're worried you might fall behind, it's important to contact your lender as soon as possible. Lenders have procedures for tackling payment difficulties and they'll try to help. You can also get free independent advice us.

Contact your lender and agree a plan

Mortgage lenders are keen to help their customers sort out any payment difficulties. Also, the law says they must treat you fairly and take your circumstances into account. They may be able to come to a payment arrangement with you.

If you're struggling to make the payments

Depending on your payment history and whether your difficulties are likely to be long or short term, your lender might agree to:

  • reduce your payments for a set period
  • charge you interest only for a while, if you've got a repayment mortgage (usually you pay capital and interest)
  • give you a 'payment holiday'
  • extend your mortgage term to reduce your payments

Speak to one of our advisors to discuss your options

urgent

 

Call now on 01162 912 478 to discuss your complaint

 

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Please ask any question in total confidence


 

BIBA - British Insurance Brokers Association FSA - Financial Services Authority FISA - The Finance Industry Standards Association

THINK CAREFULLY BEFORE SECURING OTHER DEBTS AGAINST YOUR HOME.
YOUR HOME MAY BE REPOSSESSED IF YOU DO NOT KEEP UP REPAYMENTS ON A MORTGAGE.